returns policy

If you are not 100% satisfied with your Billion Dollar Brows product we will give you a full refund within 30 days of your purchase.

Please contact us if you are not satisfied with your purchase. We want to put it right through a replacement or refund.

Please follow the simple instructions below if you would like to return an item:

  1. Contact us on 0800 433 762 or email info@billiondollarbrows.co.nz
  2. Download and complete a Product Returns Form
  3. Re-package the item in it's original packaging (remember to include the completed Product Returns Form)
  4. Call 0800COURIER and get a courier driver to come and collect your item or drop it off at your local post shop
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View cart & checkout